Privacy policy

This Privacy Policy explains how Warwick Bazaar collects, uses, and protects your personal information when you visit our website, place an order, or contact us.

Our website is https://warwickbazaar.com. Warwick Bazaar is located at 1 Warwick Rd, Carlisle CA3 8DA, United Kingdom.

Information We Collect

When you use our website or place an order, we may collect the following information:

Personal details: such as your name, billing address, shipping address, email address, and phone number.
Order information: such as the products you purchase, order value, delivery details, and order history.
Payment information: payments are processed securely through Shopify Payments. Warwick Bazaar does not store your full card details.
Website usage information: such as your device type, browser, IP address, pages visited, and how you interact with our website.

How We Use Your Information

We use your personal information to:

Process and fulfil your orders.
Provide order updates and customer support.
Arrange delivery and returns.
Process refunds where applicable.
Respond to enquiries sent by email, phone, or through our website.
Improve our website, products, and customer experience.
Help prevent fraud and protect our website and customers.
Comply with legal, tax, and accounting obligations.

Payment Processing

Our store uses Shopify Payments to process payments securely. Accepted payment methods may include credit cards, debit cards, Google Pay, Apple Pay, Klarna, and other payment methods available through Shopify Payments.

Payment information is handled by Shopify and relevant payment providers. Warwick Bazaar does not store full payment card numbers on our systems.

Shipping and Delivery

We use your personal information to process and deliver your order within the United Kingdom. This may include sharing your name, delivery address, phone number, and order details with delivery partners where necessary.

Warwick Bazaar currently offers UK-only shipping. International shipping is not offered.

Returns and Refunds

If you request a return or refund, we may use your personal information to process the return, provide return instructions, issue a return label where applicable, inspect the returned item, and process your refund.

Returns are accepted by mail only. Customers must print the return label before sending the item back.

Sharing Your Information

We only share your personal information where necessary to operate our business, fulfil orders, provide services, or comply with the law.

This may include sharing information with:

Shopify and Shopify Payments.
Payment providers and fraud prevention services.
Delivery and courier services.
Email, website, and technical service providers.
Professional advisers where required.
Legal or regulatory authorities where required by law.

Marketing Communications

If you choose to receive marketing from Warwick Bazaar, we may use your contact details to send updates, offers, or store news.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.

Cookies

Our website may use cookies and similar technologies to help the website function, improve your shopping experience, remember preferences, analyse website traffic, and support marketing or advertising features.

You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

How Long We Keep Your Information

We keep your personal information only for as long as necessary to provide our services, fulfil orders, handle returns or refunds, comply with legal obligations, resolve disputes, and maintain business records.

Your Rights

Depending on applicable UK data protection laws, you may have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, request deletion of your information, object to certain uses of your information, or request that we restrict how we use your information.

To make a request, please contact us using the details below.

Protecting Your Information

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no online service can be guaranteed to be completely secure.

Third-Party Links

Our website may include links to third-party websites or social media pages, including Instagram and Facebook. We are not responsible for the privacy practices or content of third-party websites.

Instagram: https://www.instagram.com/warwickbazaarshop/
Facebook: https://www.facebook.com/Warwickbazaarshop

Contact Us

If you have any questions about this Privacy Policy or how your personal information is used, please contact us:

Warwick Bazaar
1 Warwick Rd
Carlisle
CA3 8DA
United Kingdom

Email: contact@warwickbazaar.com
Phone: 01228402386

Store Opening Hours

Monday: Closed
Tuesday: 11am–5pm
Wednesday: 11am–5pm
Thursday: 11am–5pm
Friday: 11am–5pm
Saturday: 11am–5pm
Sunday: Closed